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VISUALIZATION AND DATA SOLUTIONS

CUSTOMER SUPPORT CENTER

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The default lmadmin username/password is admin/admin.
If the admin password has been changed and you don't remember the new password, you can reset the admin password by using the following instructions:

1- Stop lmadmin instance (from task manager etc).

2- Change the following section marked in Red in "server.xml" file that you will find in the "conf" folder of the lmadmin installation or in the folder %PROGRAMDATA%\FLEXlm\lmadmin\conf.

<accessControl sessionTimeout="1800">
<user firstName="System" id="admin" lastName="Administrator" password="(ENC-01)OQqWH+/Edhi8WNqqtsgoOK6NW5C6fS0bjhROPwDEnIxYNzLH" passwordExpired="false" privileges="admin" type="local-admin"/>
<user firstName="Alerter" id="alerter" lastName="Service" password="(ENC-01)eZi+Ce9/mvN2n8gOAL9kMbC7QtDYFHLAkAoZybwqhm2c74CE" passwordExpired="false" privileges="admin.alerter" type="local-alerter"/>
</accessControl>
TO:
 
<user firstName="System" id="admin" lastName="Administrator" password="newAdminPass" passwordExpired="true" privileges="admin" type="local-admin"/>

3- Restart lmadmin.

4- Start your browser and go to http://localhost:8090/vendor.

5- Enter admin as username and newAdminPass as password.
After log in, it will pop up to change your password. Please create your new password and then it will be encrypted in server.xml file.

In case the user name is also changed to something else than "admin" then check what was the user name, that is marked above in Blue.

 
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